Eve TechCare launches at MRO Barcelona
Eve has launched its aftermarket services subsidiary Eve TechCare at MRO Europe in Barcelona this week.
TechCare is an all-in-one suite of solutions including technical support, MRO services, parts and batteries, as well as training services and flight operation solutions, designed to ensure safe UAM operations of eVTOL aircraft.
Johann Bordais, CEO of Eve, said the aim is to offer customers everything they need from the moment they receive an aircraft. “At Eve, our focus goes beyond developing and producing an eVTOL; we take a holistic approach to the market by creating a suite of solutions to address the necessary aspects that will turn urban air mobility into a reality. With Eve TechCare, we will ensure the best operational aircraft availability for our customers while optimising operational costs.”
Backed by Embraer’s 55 years of history and aerospace industry expertise, Eve TechCare will cover all the operational aspects necessary to ensure the daily eVTOL operation. This includes access to a 24/7 customer care centre, pilot and mechanic training, entry into service support, technical and operational publications, material and battery services, aircraft health monitoring and MRO services.
Luiz Mauad, vice president of Customer Services at Eve, added: “Our portfolio is designed for operational efficiency and safety with a unique customer-centric approach. We’ve developed these solutions based on our aerospace expertise and diverse interactions with customers and partners. The result is a first-of-its-kind offer that will keep our customers’ eVTOLs flying at a high availability rate. We are excited about this new phase in customer services at Eve, which will allow us to discuss our service packages with our customers further and recommend the best solutions for their operation.”
Meanwhile, Eve recently assembled its first full-scale prototype and completed the selection of primary suppliers for the aircraft. The company is advancing the current stage of the eVTOL development, which involves a series of comprehensive tests with the prototype aimed to evaluate every aspect of the aircraft’s operation and performance, from flight capabilities to safety features.
